Vondera productVInboxUnified inbox
Every customer message in one inbox.
WhatsApp, Instagram and Facebook in a single view β reply up to 3x faster and turn chats into orders.
3Γ
faster replies
60%
auto-handled
One channel
every platform
See it in action
Everything you need
One inbox
WhatsApp, Instagram and Facebook together
Reply 3x faster
Average reply time from 45 min to 12
Smart auto-replies
Handle 60% of repeat questions for you
Customer tagging
Sort chats: VIP, hot lead, pending order
Team collaboration
Assign chats and leave internal notes
Order from chat
Turn a conversation into an order in place
Frequently asked questions
Which platforms does VInbox support?
VInbox unifies WhatsApp, Facebook Messenger, Instagram DMs and store chat into one shared inbox.
Can multiple team members use it?
Yes, unlimited members with chat assignment, internal notes and per-agent response tracking.
Does it support auto-replies?
Yes, set auto-replies for business hours, welcome messages and FAQs.
Does it integrate with my store?
VInbox is built into Vondera, so order data and shipping status appear right inside the chat.
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Unify messages β