Photo: Nick Morrison / Unsplash
📝 Content

Custom pages: About us, policies and more

Create static pages like About Us or your refund and exchange policy, with a simple editor or a block builder.

⏱ 2 min read🖼 2 screenshotsUpdated:
🖥️ Open in dashboard/dashboard/custom-pages

Custom pages are the fixed pages every store needs: About Us, Refund & exchange policy, Shipping policy, Contact, Size guide and so on. Clear policy pages build trust and answer questions before customers message you. Each page gets its own link on your store at /pages/your-page-link.

Go to Content › Custom Pages. The table shows each page’s Title, Link and Actions. Turn on Edit Mode to manage your existing pages.

Create a page

1 Content › Custom Pages · Create New Page
1 Content › Custom Pages · Create New Page
2 Language · 3 Title · 4 Link · 5 Content: simple editor or Advanced
2 Language · 3 Title · 4 Link · 5 Content: simple editor or Advanced
  1. Go to Content › Custom Pages and click Create New Page.
  2. Choose the language you are writing in (English is the default).
  3. Type the Title, for example “Refund & exchange policy”.
  4. Set the Link, the part after /pages/ in the page address.
  5. Write the Content using the simple editor or the Advanced builder (see below).
  6. Click Submit.

Two ways to build the content

Simple editor
Write text with Edit, check it with Preview, or paste code in HTML. Best for policies and plain text.
Advanced builder
Build the page from ready blocks such as Hero, Two Columns, Image + Text and Feature Grid. Blocks are grouped into Layout, Content, Media and Marketing, and you can search them. A Live Preview shows the page as you build.
💡 TipKeep images on custom pages small. The page builder recommends images under 50 KB so the page loads quickly.
ℹ️ Good to knowAfter you create a page, add it to your header or footer from Navigation menus so customers can find it.

Common questions

Which pages should every store have?

At least About Us, Refund & exchange policy, and Shipping and delivery information. They answer the most common customer questions.

Can I have the page in Arabic and English?

Yes. Use the language option at the top of the page form to write each version.

Where do I find a page’s link to share it?

In the Link column of the Custom Pages table.

Still need help?

Our support team is available 11 AM–7 PM (Egypt time), Saturday to Thursday.