Photo: Luke Chesser / UnsplashLive View: who is on your store right now
Watch visitors, carts, checkouts and sales on your store in real time.
🖥️ Open in dashboard/dashboard/live-view🎬 Watch the video
Videos are in Arabic.
Live View shows what is happening on your store at this moment: how many people are browsing, where they are, how many have items in their cart, who is checking out and what has just been bought. It is great to watch during a campaign launch, a live stream or a flash sale.
Where to find it
Click Reports › Live view, or click the "Currently Online Users" link at the top of the dashboard home.
Use Live View
- Open Live view.
- Look at the map to see where your visitors are right now.
- Check the cards: Active visitors, Total sales, Sessions and Orders.
- Follow the Customer behavior funnel to see how many visitors are at each step.
- Watch the Real-time activity feed and Top locations. Click Refresh for the latest numbers.
Active visitors
People on your store right now.
Total sales / Orders / Sessions
Today’s live totals.
Active carts
Visitors who have added something to their cart.
Checking out
Visitors on the checkout page.
On funnel
Visitors on one of your funnel (landing) pages.
Purchased
Visitors who completed an order.
Real-time activity
A live feed of actions on your store.
Top locations
The areas most of your current visitors are in.
ℹ️ Good to knowWhen nobody is on the store, Live View shows "No active visitors at the moment" and "No location data available". Real-time visitors are part of the Pro plan.
💡 TipMany active carts but few purchases? Check your shipping fees and checkout form — that is where most shoppers drop off.
Common questions
Why does the map show no locations?
There are no active visitors right now, or their location could not be detected.
Is Live View the same as Reports?
No. Live View shows the current moment. For totals over days or months, use the Reports overview.