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📦 Orders

Couriers: add and manage shipping companies

Add an integrated shipping partner or your own custom courier, and manage which couriers are active.

⏱ 2 min read🖼 3 screenshots▶ VideoUpdated:
🖥️ Open in dashboard/dashboard/couriers

🎬 Watch the video

Videos are in Arabic.

Connect and manage shipping companies
Send orders to a shipping company

Couriers are the shipping companies (or your own delivery people) that deliver your orders. Adding them to Vondera lets you assign orders to them, track them in the orders list and compare their performance in Reports.

Where to find it

Go to Orders › Couriers (or open /dashboard/couriers).

The Couriers page

  • The table lists your couriers with Courier name, Created at and Status (Active or Disabled).
  • Turn on Show Disabled Only to see only the couriers you disabled.
  • Click Add Courier to add a new one, or Tutorial for a short guide.

Add a shipping partner (integrated)

1 Add Courier
1 Add Courier
2 Select Courier Type: Our Shipping Partner
2 Select Courier Type: Our Shipping Partner
3 Select Shipping Company: search, or pick a recommended partner (e.g. Wijha) or any partner below
3 Select Shipping Company: search, or pick a recommended partner (e.g. Wijha) or any partner below
  1. Click Add Courier.
  2. In Select Courier Type, choose Our Shipping Partner. These are approved shipping companies connected to Vondera.
  3. In Select Shipping Company, search or pick a company. Recommended partners are official Vondera integrations, such as Wijha. Below them you will find all partners, for example Aramex, Bosta, J&T Express, Mylerz, ShipBlu and many more.
  4. Click Continue and enter the account details the company gives you.
  5. Finish the steps. The courier appears in your couriers list.

Add a custom courier

Use this for your own delivery staff or a local courier that is not integrated with Vondera.

  1. Click Add Courier and choose Custom Courier.
  2. Fill in the Courier Details.
  3. Check everything on the Review step and confirm.
Courier Name
The name you will see when assigning orders.
Courier Logo
Optional image in SVG, PNG or JPG, up to 2 MB.
ℹ️ Good to knowIntegrated couriers are installed like apps from the App Store, and each one has its own setup page. Learn more in How apps work.
💡 TipIn Settings › Shipping Settings you can pick a Default courier, turn on Auto-assign courier for new orders, and turn on Sync status from courier so order statuses update by themselves.

Common questions

What is the difference between a shipping partner and a custom courier?

A shipping partner is connected to Vondera, so shipments and tracking can be handled automatically. A custom courier has no connection; you update order statuses yourself.

Does adding a courier cost anything on Vondera?

Installing a courier is free on Vondera. The shipping company bills you directly according to your agreement with them.

How do I stop using a courier?

Disable it from the couriers list. Disabled couriers stay in the list and can be shown with Show Disabled Only.

Still need help?

Our support team is available 11 AM–7 PM (Egypt time), Saturday to Thursday.