Orders

What each status tab means, how an order moves from Pending to Delivered, and what every column in the orders table shows.

Search the orders list, change the sort and page size, apply actions to many orders at once, export them and show order analytics.

Add an order yourself for customers who order by phone, WhatsApp or social media messages.

Everything on the order page: products, timeline, customer, payment, tags, actions — and how to edit an order.

How Vondera scores each order’s risk, what every check means and how to use the score to reduce failed deliveries.

See carts shoppers left without checking out, who can be contacted, and whether a recovery email was sent.

Add an integrated shipping partner or your own custom courier, and manage which couriers are active.

Record a complaint on an order, follow its status and update it with notes and photos.

Pin important orders so they are easy to find, and review or restore orders you deleted.