Photo: Vitaly Gariev / Unsplash
🏪 Store setup

Add a manual payment method (bank transfer, InstaPay, wallets)

Create offline payment options like InstaPay, Vodafone Cash or bank transfer, with optional receipt upload and extra fee.

⏱ 2 min read🖼 3 screenshotsUpdated:
🖥️ Open in dashboard/dashboard/payment-settings?tab=manual

Manual (custom) payment methods let customers pay you outside an online gateway, for example by InstaPay, Vodafone Cash, a bank transfer or PayPal. The customer picks the method at checkout, sends the money, and you confirm the payment yourself. You can ask them to upload a receipt so you have proof.

Go to Store › Payment settings and open the Custom payment methods tab. If you have none yet, you’ll see “No Payment Methods Configured”.

Create a method

1 Custom payment methods · 2 Add Payment Method
1 Custom payment methods · 2 Add Payment Method
3 Name · 4 Description · 5 Icon · 6 Receipt Required · 7 Active
3 Name · 4 Description · 5 Icon · 6 Receipt Required · 7 Active
8 Tax Type · 9 Create
8 Tax Type · 9 Create
  1. Go to Store › Payment settings › Custom payment methods.
  2. Click Add Payment Method.
  3. Enter a Name, for example “InstaPay” or “Bank Transfer”.
  4. In Description, write exactly how to pay: the wallet number, account details or InstaPay address, and what to do after paying.
  5. Choose an Icon from the gallery or upload one.
  6. Leave Receipt Required on if the customer must upload a payment receipt.
  7. Leave Active on so the method shows at checkout.
  8. If you want to charge an extra fee for this method, set Tax Type to Fixed Amount or Percentage and enter the value. Otherwise keep No Tax.
  9. Click Create.
Name
Required. The method name customers see at checkout.
Description
Payment instructions shown to the customer.
Icon
Required. A logo for the method, chosen from the gallery or uploaded.
Receipt Required
On by default. The customer must upload a receipt to complete the order.
Active
On by default. Turn it off to hide the method without deleting it.
Tax Type
No Tax, Fixed Amount or Percentage. Adds an extra fee or tax when this method is used.
💡 TipKeep the description short and exact, for example: “Send the total to InstaPay address … then upload the screenshot.” Clear instructions mean fewer messages from customers.
ℹ️ Good to knowPayments made with manual methods are not checked automatically. Compare each receipt with your bank or wallet before you ship the order.

Common questions

How do I hide a method for a while?

Turn off its Active toggle. It stays saved, and you can turn it back on any time.

Can I add more than one manual method?

Yes. Add one for each option, for example InstaPay, Vodafone Cash and bank transfer.

Is there a way to accept InstaPay without checking receipts?

Yes, through the Flash Egypt gateway. See Payment methods overview.

Still need help?

Our support team is available 11 AM–7 PM (Egypt time), Saturday to Thursday.