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⚙️ Settings

Shipping settings and shipping options

Auto-assign a default courier, show courier zones at checkout, sync statuses, and offer several shipping methods like Standard and Express.

⏱ 2 min read🖼 2 screenshots▶ VideoUpdated:
🖥️ Open in dashboard/dashboard/settings?section=shipping-settings

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Add shipping prices per area

Shipping in Vondera has two settings pages. Shipping Settings handles automation with your couriers: which courier gets new orders, whether customers pick a courier zone at checkout, and whether order statuses update from the courier. Shipping Options lets you offer more than one shipping method — for example Standard and Express — with different rates, couriers and delivery times per zone.

Find them under Settings › Shipping Settings and Settings › Shipping Options. Basic delivery cities and fees are set in Store › Areas.

Send new orders to a default courier

2 Shipping Settings · 3 Auto-assign courier and Default courier · 5 Save
2 Shipping Settings · 3 Auto-assign courier and Default courier · 5 Save
4 Sync status from courier
4 Sync status from courier
  1. Make sure the courier is added and active in Orders › Couriers.
  2. Open Settings › Shipping Settings.
  3. Turn on Auto-assign courier and choose your Default courier.
  4. Turn on Sync status from courier so orders update by themselves.
  5. Click Save.

Shipping Settings

Auto-assign courier
New orders are assigned to your default courier automatically.
Default courier
The courier that receives new orders.
Show courier zones in checkout
Customers choose a courier sub-zone (district) at checkout.
Checkout courier
The courier whose zones are shown at checkout. It must be an enabled shipping partner (integrated courier).
Customer Must Select a City
Customers must pick a courier area at checkout when zones exist.
Sync status from courier
Updates the order status when the courier reports a change, for example delivered or failed.

Offer several shipping methods

  1. Open Settings › Shipping Options.
  2. Click Enable multiple shipping options.
  3. Create each option you want to offer (for example Standard and Express) with its rate, courier and delivery time per zone.
Enable multiple shipping options
Turns on shipping options so you can create more than one shipping method.
Shipping option
A shipping method customers can choose, with its own rates, courier and delivery time for each zone.
ℹ️ Good to knowWithout shipping options, each city has a single shipping fee and delivery time, set in Store › Areas.

Common questions

Why can’t I pick my courier as the checkout courier?

Checkout zones only work with an enabled shipping partner (an integrated courier from the App Store), not a custom courier.

Do I need Sync status from courier?

It’s strongly recommended with integrated couriers — it saves you updating every order by hand.

How do I charge more for express delivery?

Enable multiple shipping options and create an Express option with a higher rate.

Still need help?

Our support team is available 11 AM–7 PM (Egypt time), Saturday to Thursday.