Photo: Domenico Loia / Unsplash
⚙️ Settings

Storefront behavior, maintenance and password mode

Close your store for maintenance, protect it with a password, and turn reviews, WhatsApp button, customer accounts and more on or off.

⏱ 2 min read🖼 2 screenshots▶ VideoUpdated:
🖥️ Open in dashboard/dashboard/settings?section=storefront-behavior

🎬 Watch the video

Videos are in Arabic.

Set up and customise your storefront
Your store homepage explained

Storefront & behavior is where you decide how your online store behaves for visitors: whether it’s open, closed for maintenance, “coming soon” or password-protected, and which features shoppers see — reviews, the WhatsApp button, remaining quantity, customer accounts, the market selector and more.

Go to Settings › Storefront & behavior. Remember to click Save Changes after editing.

Protect your store with a password

1 Storefront & behavior · 2 Set password · 3 Password page message · 4 Password protection
1 Storefront & behavior · 2 Set password · 3 Password page message · 4 Password protection
4 Save Changes
4 Save Changes
  1. Open Settings › Storefront & behavior.
  2. Under Store availability, click Set password and choose a password. You must set one before you can turn the mode on.
  3. Optionally edit the Password page message visitors see.
  4. Turn on Password protection and click Save Changes.
  5. Share the password only with the people who should see the store.

Store availability

Coming Soon Mode
Shows a “coming soon” page instead of your store — good before launch.
Password protection
Visitors must enter a password to see the store.
Password page message
The text shown on the password page.
Set password
Sets the store password. It’s stored securely and never shown again.
Maintenance Mode
Temporarily closes the store while you make changes.
ℹ️ Good to knowIf more than one mode is on, the store shows them in this order: Expired → Coming soon → Password → Maintenance → Open. For example, if both Coming Soon and Maintenance are on, visitors see Coming Soon.

Storefront experience

Reviews Enabled
Lets customers see and leave product reviews.
Show Remaining Quantity
Shows how many pieces are left on the product page.
Show “Last Piece” label
Adds a “last piece” label when stock is low.
Show Custom Pages in Header
Adds your custom pages to the top menu of the store.
WhatsApp Button
Shows a WhatsApp contact button on your site.
Show Countries Dropdown
Shows a market (country) selector so visitors can switch markets.
Auto redirect to storefront
Sends visitors to the right market based on their country.
Customer Accounts
Lets customers sign up and log in to your store.
Products pagination
How long product lists load: a Load more button, Auto Scroll, or numbered pages.
Cart Style
How the cart opens, for example a Side Menu (drawer) or a full page.

Common questions

I forgot my store password. Can I see it?

No — it’s stored securely and never shown again. Click Set password to choose a new one.

Do I need Customer Accounts for the customer wallet?

Yes. Only signed-up customers can earn and spend wallet credit, so keep Customer Accounts on if you use the wallet.

Can I still work in the dashboard during maintenance?

Yes. Maintenance mode only affects what visitors see on the storefront.

Still need help?

Our support team is available 11 AM–7 PM (Egypt time), Saturday to Thursday.

✉️ Email support📞 +20 100 394 7556